PipelineNDA

Clinic enquiries to appointments

Instagram and WhatsApp enquiries get an answer straight away and follow-ups until the patient books.

pradeep.build / build reportClinics · Pipeline

What it does

Patient-acquisition systems for dental, eye care and gynaecology clinics: a clinic website, Instagram lead magnets and DM flows, and enquiry automation on Instagram and WhatsApp that keeps following up until an appointment is booked.

The problem

Enquiries arrive at all hours across Instagram and WhatsApp. Slow or missed replies mean patients book somewhere else.

Approach

Every channel feeds one flow. The first reply is instant, follow-ups run on a schedule, and the flow stops the moment a booking lands. Content is planned from what competing clinics already do well.

  • Input
  • AI step
  • Rules or code
  • Result
How it flows

Screens

Swipe sideways to see the whole screen.

Client work is shown under confidentiality agreements: no client names, and screens are recreated with sample data.

Stack

  • Instagram and WhatsApp automation
  • AI replies
  • CRM pipeline
  • Calendar booking

Impact

Under 1 minto the first reply, day or night
7×more likely to qualify an enquiry answered within the hour

Typical for systems like this.

Next buildClinic website, Instagram lead magnets and DM flows Pipeline · Clinics
Pradeep Loganathan

What should we build next?

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