Portrait of Pradeep Loganathan

About

I turn the way a business works into AI systems it can run.

I started in enterprise workflows: more than three years at Wipro building ServiceNow request, approval and incident flows for an enterprise client. It taught me how a large organisation actually moves work around, and where it gets stuck.

In 2025 I joined a Canadian AI firm to build AI automation and agent systems for its B2B clients in e-commerce, healthcare, construction, real estate and coaching. I also recruited most of its early team and reviewed the second developer's work.

Since January 2026 I have worked independently on AI products, business automation and AI video. I own the whole path: the first discovery call, the architecture, the build, the integrations and the handover.

Work history

Newest first.

Jan 2026 - Present

Independent AI Systems & Product Engineer

Chennai, remote clients

Client names withheld under confidentiality agreements.

  • Built a role-based content operations platform and an AI studio that turns long transcripts into reels, captions, posts, newsletters, carousels and SEO blogs.
  • Built an ads platform that turns a brief into an AI campaign strategy and launches it through the Meta and Google Ads APIs, paused by default.
  • Built a multilingual dubbing pipeline from Chinese video to synced English and Tamil narration.
  • Automated document approvals, recruitment screening, mortgage offers, marketplace reporting and pharma expense screening.
  • Built patient-acquisition, lead and booking systems for clinics, coaches, real-estate agencies, travel and home services.
Aug 2025 - Dec 2025

AI Automation Developer (Contract)

AI Growth Partners Inc. (Vertical Systems), Canada

  • Delivered AI automation and agent systems for the firm's B2B clients across e-commerce, healthcare, construction, real estate, coaching and professional services.
  • Built AI customer-experience automations that triage and resolve helpdesk tickets and social conversations using live order data, with human escalation.
  • Researched and designed an AI SDR (outbound prospecting) system and handed the specification to the developer to build.
  • Built internal RAG-based assistants over company knowledge.
  • Recruited most of the firm's early team and led and reviewed the second developer's work.
Apr 2022 - Aug 2025

ServiceNow Developer (Project Engineer)

Wipro, Chennai

  • Developed ServiceNow ITSM solutions: Service Catalog items, record producers, request fulfilment and incident workflows.
  • Automated processes with Flow Designer, approvals, SLAs, notifications and inbound actions.
  • Wrote Business Rules, Client Scripts, Script Includes and ACLs; built Service Portal widgets; tested with ATF.
  • Worked directly with client stakeholders to clarify requirements, then delivered stories end to end in an Agile team.
ServiceNow certifications
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Micro-certification: Automated Test Framework (ATF)

Education

B.Tech, Information Technology, 2022Vel Tech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology, Chennai

How I work

Four steps, and client work stays confidential.

  1. DiscoveryI learn how the work really happens today, who approves what, and where it gets stuck.
  2. ArchitectureA plain written design: what is AI, what is rules, where a person decides, and what to buy instead of build.
  3. BuildWorking software early, tested on real or realistic data, with the numbers measured rather than guessed.
  4. HandoverDocs, a walkthrough and settings the team can change without me.

Client names stay private. Case studies describe what a system does, never whose data it handled.

Pradeep Loganathan

What should we build next?

Book a call LinkedIn